Engineering

ENGINEERING

The Engineering service consists of a team of engineers and experts supporting partner companies to establish long-lasting business relationships in a short period of time.

Our reliable and safe process increases the demand for technological, innovative and quality products from international clients.

Industry

AREA OF

BUSINESS
PROCESS
OUTSOURCING

INDUSTRIAL
FIELD
SERVICES

SOFTWARE DESIGN & DEVELOPMENT,
ICT SOLUTION

BSME your Partner ICT

BUSINESS PROCESS OUTSOURCING

THE WORLD WITH NO BORDERS

Basis Service Middle East offers BPO services that are highly effective and efficient thanks to the ability to provide innovative and customized solutions for any specific need of our clients, as well as the presence in different countries to leverage local knowledge and expertise.

BPO Business Process Outsourcing

FIELD OF APPLICATIONS

Data entry, data store, installed fleet management, asset management, warranty management, coding, database migration, database management, data aggregation, metrics and reports.

WF management, Monitoring, trending and processing of WFs from diversified workflows.

Call centers, 1st level Help Desk, e-auctions, customer care reviews, email or telephone campaigns.

RFQ, releases on Blanket PO, spare parts procurement, spare parts catalogs from vendors, support for mass auctions

Expediting Desk, Transport requests, project milestone management, supplier performance monitoring.

Management of passive and active invoicing documentation, bank reconciliations.

MDR compilation, completeness check order documentation organization.

Order management, planning, vendor recovery.

Project support and consultancy services at the customer’s site.

INDUSTRIAL FIELD SERVICES

DIGITAZION OF OUR SERVICES “WE DEVELOP IT SYSTEMS TAILORED TO ANY SERVICE”

Our supervisors in mechanical, electrical, and instrumentation departments oversee every step of the plant installation process, including erection, pre-commissioning, commissioning, and start-up.

Our supervisors also manage maintenance tasks such as upgrading, retrofitting, surveying, and troubleshooting activities related to rotating gas or steam machinery, control systems, and electrical components.

Additionally, our teams also include knowledgeable material managers, QA/QC specialists, and site EHS experts.

Industry - BSME

INDUSTRIAL FIELD SERVICES NETWORKING

139

Field Service Engineers

41

Nationalities

50

Countries where we operate

251k

Investments in training for our staff

150

Missions with SIAD

5

RECO FSE dedicated over the years to SIAD

4

Years of intense collaboration

QUALITY INSPECTION

1
Suppliers Inspections

At Suppliers’ premises

Supplier Inspections

2
Supply Chain

At OEM factories

Supply Chain

3
Shipment Inspections

At logistic yards

Shipment Inspections

4
QA/QC (Field Based)

At global facilities

QA/QC (Field Based)

QUALITY INSPECTION SERVICES

SOFTWARE DESIGN & DEVELOPMENT, ICT SOLUTION

In each service offered we provide high level and innovative value with a complete custom-made support of ICT solutions by our software development teams.

We offer the most innovative software solutions for Inspections, Business Process Outsourcing, HR management and Quality Control.

We know how important and valuable your data are, so we collect, manage and store them with the best cyber security systems.

We also apply Business Intelligence to analyze your data and provide a real-time monitoring for each process and accurate forecasts on future outcomes.

SOFTWARE DESIGN & DEVELOPMENT, ICT SOLUTION
your partner ICT

YOUR BUSINESS PARTNER TO AND FROM THE MIDDLE EAST

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